About Thornside
Thornside started trading in 2001 as a specialist pet administration and underwriting agency, and now provides services to major brands in the Pet Insurance Market.

Thornside will enable you to reach a whole new set of customers just waiting to insure their pets. Increase your income by combining quality insurance and pet healthcare, designed especially for you and your customer base. Introduce pet insurance to your product portfolio and you could be set to maximise your revenue.

Expertise you can trust
Because Thornside specialise in pet administration and healthcare you can be safe in the knowledge that when it comes to pets, we know exactly what we are doing, which ultimately leads to the more accurate and speedy settlement of claims.

Our dedicated pet team currently stands at more than 50 and growing, so you can be sure that the delivery of excellent pet healthcare is our top priority.

A deeper understanding of the pet insurance market means that we are in a position to build a product that is designed around your needs as a business, which will subsequently cater for the needs of a designated customer segment.

Flexibility you can count on
At Thornside we realise that every business model is different – so we try to cater for this by engaging our strategic partners in the development of their own individual product offer – from the very beginning.

We use a menu-rated product, which takes specific rating factors into considerations such as: breed, age, postcode, neutered, gender or value.

This means that premiums will be determined on the actual risk presented for each case: and younger or healthier pets will not be forced to subsidise the pets that are older or more prone to illness and regular claims.

Product design is of paramount importance in order to maximise on conversion and so the products are tailored to meet with the demographics associated with your client base.

Service you deserve
Thornside is always striving to deliver the best pet healthcare and insurance cover and operates to strict service levels and administration guidelines at all times and provides full advice on all compliance and FSA regulations.

Our specialist pet team in Portsmouth is dedicated and committed to servicing policyholders and you have our promise that a qualified veterinary nurse will handle each and every claim. With a dedicated telephone number and access to specially trained staff, you can be sure that you and your customers will be looked after in the way that you deserve.

Benefits to you

• All systems generated and fulfilment documentation can be generated by Thornside under your brand name
• We can assist with the marketing and business development process
• You provide the customers and we provide the service.

Benefits to your customer

• All valid claims will be paid within 5 working days
• Pet Care is always the number one priority
• Pet insurance is our main focus
• Will always speak to a pet insurance expert
• A dedicated helpline.

Call now to set up a meeting with the Managing Director of Thornside

Contact Thornside